Collier family accuses EMS of mishandling 911 call

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COLLIER COUNTY, Fla.- A grieving family wants new answers from county officials more than two years after their son’s death.

Chaz Minard, 25, died from a heart attack in December of 2012 and his family says he could have been saved, but emergency workers botched calls for help.

“We just want answers,” said Chaz Minard’s father, Charles Minard. “We’ve never asked for anything other than that.  We just want answers why this happened.”

The Minards say it took too long for emergency workers to show up at their house that day and say their son could have been saved. Recently, the state agreed, and is trying to fine Collier County at least $700,000.  But, county leaders voted instead to petition the state for a hearing.

“Unbelievable, this county has no concern for human life whatsoever,” said Charles Minard.

The county conducted its own internal investigation that showed on the day Minard died, there was a four minute delay in responding to the call and said back-up notifications in place failed.  The Minard family says they won’t stop until the system is fixed and they get closure.

“Justice, I want justice for my son,” said Charles Minard.

“He would want nothing less until we do get justice for him,” said Chaz Minard’s mother, Elsie Minard.

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