FORT MYERS, Fla. – The start of the new year marks the peak time for new gym memberships.
So, finding a reputable gym is key.
The top complaints reported to the Better Business Bureau are difficulties canceling a contract and dealing with billing and collections.
“It’s important to read and understand the contract,” said Karen Nalven, President of the BBB serving West Florida. “If you are promised something verbally, get it in writing before you sign.”
There are many legitimate gyms for consumers to choose from.
BBB has a business profile on more than 15,000 health clubs, fitness centers and gyms.
Potential members should read what previous customers said about the gym and see how the business responds to complaints.
BBB also advises potential members to search for the BBB Accredited Business seal, which shows those businesses that have made a commitment to BBB’s Standards for Trust.
Health studios in Florida must be registered with the Florida Department of Agriculture and Consumer Services.
For more on gym membership, visit bbb.org/gym and keep these BBB Tips in mind. You can also call 1-800-HELP-FLA (435-7352) to check a gym’s registration status or to see if any complaints have been filed.