Flaw in Facebook kids app let children chat with unapproved users

Author: BY QUEENIE WONG / CNET
Published: Updated:
FILE- In this March 13, 2019, file photo Facebook, Messenger and Instagram apps are are displayed on an iPhone in New York. Facebook said Wednesday, March 27, that it is broadening its definition of hate speech to apply to "white nationalists" and "white separatists." The company previously allowed posts from those groups even though it has long banned "white supremacists." (AP Photo/Jenny Kane, File)
FILE- In this March 13, 2019, file photo Facebook, Messenger and Instagram apps are are displayed on an iPhone in New York. Facebook said Wednesday, March 27, that it is broadening its definition of hate speech to apply to “white nationalists” and “white separatists.” The company previously allowed posts from those groups even though it has long banned “white supremacists.” (AP Photo/Jenny Kane, File)

Facebook said Monday that a “technical error” allowed thousands of kids who used the company’s messaging app for children to join group chats with people who weren’t approved by their parents.

The app, called Messenger Kids, lets children between 6 and 12 years old send messages and video chat with family members and friends who their parents accept.

For example, a girl who uses the app can join group chats if she was invited by a friend approved by her parents. Because of the flaw, these group chats could also include users who weren’t approved by the girl’s parents. Facebook said, though, that members of these group chats were approved by the friend’s parents.

“We recently notified some parents of Messenger Kids account users about a technical error that we detected affecting a small number of group chats,” a Facebook’s spokesman said in a statement. “We turned off the affected chats and provided parents with additional resources on Messenger Kids and online safety.”

The spokesman said that Facebook is still looking into how the error happened but it has fixed the issue. He couldn’t answer questions about how the social media giant found out about the error.

The Verge, which previously reported about this flaw, said it’s “unclear how long the bug was present in the app.”

The app has been controversial since its launch in December 2017. Child advocacy groups have repeatedly urged Facebook to shut down the app, arguing it violates a federal law aimed at protecting a child’s online privacy.

Facebook hasn’t shared how many people use Messenger Kids. In December, market research firm Sensor Tower estimated the app has been installed by 2.8 million App Store and Google Play users in the US, Canada, Mexico, Thailand and Peru.

RESOURCES

This story was originally published by CNET on July 22, 2019. CNET is owned by CBS Interactive.

Copyright ©2024 Fort Myers Broadcasting. All rights reserved.

This material may not be published, broadcast, rewritten, or redistributed without prior written consent.