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mcdonalds miscommunication

Father wants to help deaf daughter after her miscommunication at McDonald’s

A father is fighting for change after a miscommunication involving his daughter at a McDonald’s. WINK News introduced you to Brenda Lander last week. It’s the story of a deaf mom and daughter visiting the Fort Myers fast-food restaurant where no one could understand her or even tried to. Lander went to McDonald’s with her […]

brenda ladner

Miscommunication at McDonald’s leaves deaf customer without food

A deaf customer ordered a meal at McDonald’s with a normal expectation: she’d get the food she’d paid for. Instead, she was left without food or a refund and hurt feelings. Brenda Lander believes her story is about so much more than a single visit to McDonald’s. Masks have made it more difficult for deaf people […]