Sunday brings sun and clouds with chance for a stray showerPedestrian injured in crash on McGregor Boulevard
Sunday brings sun and clouds with chance for a stray shower The Weather Authority forecasts another seasonal day across Southwest Florida, with temperatures reaching the upper 70s to low 80s this afternoon.
FORT MYERS Pedestrian injured in crash on McGregor Boulevard The Fort Myers Police Department is investigating a crash that left at least one person injured Saturday night.
Family of Eagles: FGCU volleyball star graduates with Master’s Degree Saturday marked a special day for Florida Gulf Coast University as more than 1,800 students graduated. For one student-athlete, graduating from FGCU runs in the family.
lehigh acres LCSO: Man shot by car owner protecting property The Lee County Sheriff’s Office responded to a shooting in Lehigh Acres early Saturday morning.
NORTH FORT MYERS Lee County residents wait hours for D-SNAP assistance The supplemental nutrition assistance program (SNAP) is at the Lee Civic Center all weekend, ready to help southwest Florida.
SOUTHWEST FLORIDA First eaglet hatches in famous SWFL eagle nest Welcome E24! The third eaglet from the nest of M15 and F23 has hatched according to the Southwest Florida eagle camera.
Rock for Equality: SWFL non-profit hosts benefit concert for Palestine A Southwest Florida non-profit hosted a benefit concert on Friday night to help with humanitarian aid in Palestine.
Warm, breezy Saturday with a few showers possible The Weather Authority is forecasting a breezy, warm weekend in store across Southwest Florida, with the chance of a few showers, particularly on Saturday.
CAPE CORAL Active investigation underway in South Cape Coral Cape Coral police are investigating at a home on Southwest 49th Terrace in South Cape Coral early Saturday morning.
16 transported after 2 airboats crash in Collier County According to the Collier County Sheriff’s Office, two airboats crashed south of U.S. 41 east between mile markers 74 and 75, leaving well over a dozen people injured.
SOUTHWEST FLORIDA New bill filed: Auto shop and law enforcement must work together to solve hit-and-run crashes There could be new detectives on the block, located in your nearest auto shop. A new state bill aims at trying to stop hit-and-run drivers from getting away.
CAPE CORAL New leash on life; Cape Coral shelter dog beats cancer with drug being tested for humans A drug now being studied in human trials to kill cancerous tumors, is already approved and helping animals.
CAPE CORAL City of Cape Coral planning a new interchange with I-75 The city of Cape Coral is in the early stages of planning a new interchange with I-75, an idea that has been discussed for more than a decade.
Tracking invasive species after hurricanes Hurricanes Helene and Milton didn’t just bring wind and rain, they brought new threats to southwest Florida’s ecosystem.
PUNTA GORDA Woman in Punta Gorda shooting charged with 2nd degree murder A woman in a homicide investigation on Nasturtium Drive in Punta Gorda has been charged with 2nd-degree murder.
Sunday brings sun and clouds with chance for a stray shower The Weather Authority forecasts another seasonal day across Southwest Florida, with temperatures reaching the upper 70s to low 80s this afternoon.
FORT MYERS Pedestrian injured in crash on McGregor Boulevard The Fort Myers Police Department is investigating a crash that left at least one person injured Saturday night.
Family of Eagles: FGCU volleyball star graduates with Master’s Degree Saturday marked a special day for Florida Gulf Coast University as more than 1,800 students graduated. For one student-athlete, graduating from FGCU runs in the family.
lehigh acres LCSO: Man shot by car owner protecting property The Lee County Sheriff’s Office responded to a shooting in Lehigh Acres early Saturday morning.
NORTH FORT MYERS Lee County residents wait hours for D-SNAP assistance The supplemental nutrition assistance program (SNAP) is at the Lee Civic Center all weekend, ready to help southwest Florida.
SOUTHWEST FLORIDA First eaglet hatches in famous SWFL eagle nest Welcome E24! The third eaglet from the nest of M15 and F23 has hatched according to the Southwest Florida eagle camera.
Rock for Equality: SWFL non-profit hosts benefit concert for Palestine A Southwest Florida non-profit hosted a benefit concert on Friday night to help with humanitarian aid in Palestine.
Warm, breezy Saturday with a few showers possible The Weather Authority is forecasting a breezy, warm weekend in store across Southwest Florida, with the chance of a few showers, particularly on Saturday.
CAPE CORAL Active investigation underway in South Cape Coral Cape Coral police are investigating at a home on Southwest 49th Terrace in South Cape Coral early Saturday morning.
16 transported after 2 airboats crash in Collier County According to the Collier County Sheriff’s Office, two airboats crashed south of U.S. 41 east between mile markers 74 and 75, leaving well over a dozen people injured.
SOUTHWEST FLORIDA New bill filed: Auto shop and law enforcement must work together to solve hit-and-run crashes There could be new detectives on the block, located in your nearest auto shop. A new state bill aims at trying to stop hit-and-run drivers from getting away.
CAPE CORAL New leash on life; Cape Coral shelter dog beats cancer with drug being tested for humans A drug now being studied in human trials to kill cancerous tumors, is already approved and helping animals.
CAPE CORAL City of Cape Coral planning a new interchange with I-75 The city of Cape Coral is in the early stages of planning a new interchange with I-75, an idea that has been discussed for more than a decade.
Tracking invasive species after hurricanes Hurricanes Helene and Milton didn’t just bring wind and rain, they brought new threats to southwest Florida’s ecosystem.
PUNTA GORDA Woman in Punta Gorda shooting charged with 2nd degree murder A woman in a homicide investigation on Nasturtium Drive in Punta Gorda has been charged with 2nd-degree murder.
(MGN) ORLANDO, Fla. (Ivanhoe Newswire) Online shopping can make life convenient, but that doesn’t always mean you will get what you see on your screen. When the item is not what you expected, there are ways to complain effectively. How do you feel when you have to call customer service? To make this process smoother, get your facts straight. Before you make that first call, review warranties, guarantees, and the policies of the company. Gather order numbers and shipping numbers, and define ahead of time what resolution will satisfy you. Clear your head. Prepare yourself for the call by remembering that what you want is resolution, and this is best accomplished by maintaining a cool but determined attitude. If the call center representative does not satisfy you, ask to speak to a supervisor. And if the company is still unresponsive, consider reaching out to the better business bureau, the federal trade commission, or even your state’s attorney general’s office for help. You can also put your complaint on social media but experts say it’s better to phrase it as a plea for help rather than a rant. Contributors to this news report include: Hayley Hudson, Katie Coronado, Producers; Jesse Draus, Videographer and Editor.