Edison Festival parade lights up Fort Myers with floats and bandsCharlotte County Sheriff’s Office investigating shooting in Punta Gorda
FORT MYERS Edison Festival parade lights up Fort Myers with floats and bands The Edison Festival parade was a spectacle of lights and sounds, drawing crowds to celebrate the legacy of Thomas Edison.
PUNTA GORDA Charlotte County Sheriff’s Office investigating shooting in Punta Gorda The Charlotte County Sheriff’s Office is investigating a road rage/shooting in the Punta Gorda area on Saturday night.
CAPE CORAL Goth Gala for the Forlorn; How the alt scene honored Valentine’s Day Love Your Rebellion hosted the Goth Gala for the Forlorn at Nice Guys Pizza in Cape Coral on Friday night.
FORT MYERS Fort Myers gears up for Edison Festival parade; road closures in place Downtown Fort Myers is buzzing with excitement as the Edison Festival of Light Parade is set to begin.
the weather authority Near-record heat with sun and clouds for your Saturday The Weather Authority says the above-normal temperatures that Southwest Florida has been experiencing will stick around yet again for Saturday.
LEE COUNTY Savannah Bananas bring fun on the diamond at JetBlue Park The Savannah Bananas amazed and entertained a sold out JetBlue Park Friday night for the first time in Southwest Florida.
CAPE CORAL Caught on Camera: Cape Coral mailbox hit by drifting car A Cape Coral homeowner was left in shock after a car sent her mailbox flying through the air and left tire tracks next to her home.
ARCADIA DeSoto County man sentenced for deadly DUI crash Justice for a mother and son killed by a man driving under the influence.
NAPLES Oldest Black-owned business in SWFL continues to serve community Cleveland Bass Movers, founded in 1969, stands as the oldest Black-owned business in Southwest Florida.
FORT MYERS BEACH Broken gate on Lovers Key Beach Resort frustrating residents Residents of Lover’s Key Beach Club in Fort Myers Beach are frustrated with a gate that remains wide open, despite “No Trespassing” signs, since Hurricane Ian struck two years ago.
St. James City Church plans $700k flood-proofing project for future safety Hurricanes have caused flood after flood, and one island church, The First Baptist Church of Saint James City, wants to build higher.
Romance scams rise in the US, AARP warns residents to beware Romance scams are on the rise, with the Federal Trade Commission reporting over 64,000 cases in the U.S. in 2023.
Fort Myers Savannah Bananas make their way to Fort Myers for first time The Savannah Bananas have made their way to JetBlue Park for Friday’s sold-out game in Fort Myers to watch “the greatest show in sports.”
CAPE CORAL Cape Coral Yacht Club receives key permit Cape Coral received a key permit for a Yacht Club Community Park. This permit opens up the necessary steps for the park to be built.
PORT CHARLOTTE Holy Trinity Greek Orthodox Church holds 31st annual Greek Fest The Holy Trinity Greek Orthodox Church of Port Charlotte kicked off its 31st annual Greek Fest on Friday.
FORT MYERS Edison Festival parade lights up Fort Myers with floats and bands The Edison Festival parade was a spectacle of lights and sounds, drawing crowds to celebrate the legacy of Thomas Edison.
PUNTA GORDA Charlotte County Sheriff’s Office investigating shooting in Punta Gorda The Charlotte County Sheriff’s Office is investigating a road rage/shooting in the Punta Gorda area on Saturday night.
CAPE CORAL Goth Gala for the Forlorn; How the alt scene honored Valentine’s Day Love Your Rebellion hosted the Goth Gala for the Forlorn at Nice Guys Pizza in Cape Coral on Friday night.
FORT MYERS Fort Myers gears up for Edison Festival parade; road closures in place Downtown Fort Myers is buzzing with excitement as the Edison Festival of Light Parade is set to begin.
the weather authority Near-record heat with sun and clouds for your Saturday The Weather Authority says the above-normal temperatures that Southwest Florida has been experiencing will stick around yet again for Saturday.
LEE COUNTY Savannah Bananas bring fun on the diamond at JetBlue Park The Savannah Bananas amazed and entertained a sold out JetBlue Park Friday night for the first time in Southwest Florida.
CAPE CORAL Caught on Camera: Cape Coral mailbox hit by drifting car A Cape Coral homeowner was left in shock after a car sent her mailbox flying through the air and left tire tracks next to her home.
ARCADIA DeSoto County man sentenced for deadly DUI crash Justice for a mother and son killed by a man driving under the influence.
NAPLES Oldest Black-owned business in SWFL continues to serve community Cleveland Bass Movers, founded in 1969, stands as the oldest Black-owned business in Southwest Florida.
FORT MYERS BEACH Broken gate on Lovers Key Beach Resort frustrating residents Residents of Lover’s Key Beach Club in Fort Myers Beach are frustrated with a gate that remains wide open, despite “No Trespassing” signs, since Hurricane Ian struck two years ago.
St. James City Church plans $700k flood-proofing project for future safety Hurricanes have caused flood after flood, and one island church, The First Baptist Church of Saint James City, wants to build higher.
Romance scams rise in the US, AARP warns residents to beware Romance scams are on the rise, with the Federal Trade Commission reporting over 64,000 cases in the U.S. in 2023.
Fort Myers Savannah Bananas make their way to Fort Myers for first time The Savannah Bananas have made their way to JetBlue Park for Friday’s sold-out game in Fort Myers to watch “the greatest show in sports.”
CAPE CORAL Cape Coral Yacht Club receives key permit Cape Coral received a key permit for a Yacht Club Community Park. This permit opens up the necessary steps for the park to be built.
PORT CHARLOTTE Holy Trinity Greek Orthodox Church holds 31st annual Greek Fest The Holy Trinity Greek Orthodox Church of Port Charlotte kicked off its 31st annual Greek Fest on Friday.
Mike Kinsman suffers from neuropathy, a painful condition affecting the nerves. “It feels like someone took Saran Wrap and wrapped it tight all the way to my ankles,” Kinsman said. When he received an invite to learn the latest about neuropathy care and treatment, he leaped at the opportunity. “When you become at an age and everything’s been taken away from you, or the vast majority of what you did and you can’t do it anymore, naturally you’re going to be wanting the magic cure. The golden egg as they say,” Kinsman added. That golden egg was an FDA-cleared Low-Level Light LED In-Home Therapy Flex Pad package sold by Neuro Advance USA. According to the FDA, the lights in the Flex Pad are not intended to treat neuropathy but may alleviate symptoms associated with it like joint stiffness, or minor aches and pains. “If I got 20 percent of relief, I would be thrilled. Fifty percent relief, oh I’d be dancing,” Kinsman said. Kinsman says the Neuro Advance USA salesman tried to sell him the lights and coaching package for $4,000, but he was able to negotiate the price down to $2,750. He signed the terms and conditions but says the salesman assured him he would get his money back if the product didn’t work. After receiving no relief, Kinsman requested a refund and was denied.] REFUND REQUIREMENTS In order to get a refund, clients must use the lights for four months and be in strict compliance with protocols, as determined by the coaches. Clients also must answer a number of coaching phone calls every week and according to the contract, the number of calls “can be varied.” Neuro Advance told Kinsman in a letter “he was out of compliance by not returning four of the required weekly coaching calls.” The owners told us that missing one phone call without a timely return call could disqualify a person from a refund. OTHER COMPLAINTS A WINK News investigation uncovered eight other people who filed complaints against Neuro Advance USA, formerly known as Neuro Revive, through the Florida Attorney General’s Office and the Department of Agriculture and Consumer Services. Everyone who complained says the company denied their refunds and feel Neuro Advance USA took advantage of them. Their denial letters cite reasons like the equipment looking “too new” and missing coaching calls. I reached out to the former owners, going over each of the complaints. They admitted one person was unfairly denied and agreed to a refund. As for Kinsman, who says he missed one of the calls because of Hurricane Irma, they won’t budge. The owners agreed that was a valid reason and said if Mike had only missed that one call, they would have agreed to a refund. However, because he missed three other calls, his refund was compromised. Kinsman tells us he returned those calls within 24 hours. The owners say they have no record of that. Owners, Corey Henderson and Kevin Brown, say Neuro Advance USA is no longer in business. It also earned an F rating from the Better Business Bureau. They sent us this statement about the customer complaints. “It is unfortunate that our company has closed and is no longer in business. It is also unfortunate that some clients were not able [to] remain compliant to the program. Our hearts go out to those people and wish there was something more we can do. We would be happy to contact any clients you are working with to provide a more detailed explanation. “As mentioned, we will reach out to the client previously discussed and submit a refund. “As I am sure you are well aware, the cost of a product and the cost of doing business are two totally different things.” WINK News also asked about their pricing. We found the same LED Flex Pads on shopping sites for as low as $149. Henderson and Brown tell us the cost of production and the cost of doing business are two totally different things. The manufacturer, LED Technologies, Inc., said they were not involved in Neuro Advance USA’s marketing or business practice.