Frontier Airlines is being sued by a passenger for multiple counts including breach of contract and fraudulent misrepresentation.
Amira Hamad filed the case June 29. According to court files, her bag size for a personal item qualified at one airport and was rejected by another.
The case file against Frontier said their “bait-and-switch and ‘gotcha’ tactics are designed to confuse, trick, and trap consumers to the public’s detriment.”
Hamad claims that Frontier violates Florida’s Deceptive Trade Practices Act and Consumer Protections Act.
A court date has not been announced.