Trump considers DeSantis for the Pentagon with Hegseth under pressure over allegations: AP sources2 indicted in unrelated Collier County cases for fentanyl distribution death
WASHINGTON (AP) Trump considers DeSantis for the Pentagon with Hegseth under pressure over allegations: AP sources Pete Hegseth, Donald Trump’s Pentagon pick, was fighting to hold on to his Cabinet nomination amid growing questions Wednesday about his personal conduct as the president-elect’s team considers alternatives, including Florida Gov. Ron DeSantis.
COLLIER COUNTY 2 indicted in unrelated Collier County cases for fentanyl distribution death The State Attorney’s Office announced two unrelated indictment cases involving the distribution of fentanyl that led to death.
LEHIGH ACRES Lee County woman wins $1M playing Loteria Grande Scratch-Off game The Florida Lottery has announced a Lee County woman claimed a $1 million top prize from the Loteria Grande Scratch-Off game at Lottery Headquarters in Tallahassee.
NORTH FORT MYERS Caught on Camera: Lee County man arrested for assault after using saw-like weapon The Lee County Sheriff’s Office arrested a man who is accused of assault with a saw-like weapon.
THE WEATHER AUTHORITY Huge warm up as we head into the 70s this Wednesday The Weather Authority is tracking increased temperatures, as Wednesday afternoon highs are expected to be in the lower 70s.
CAPE CORAL Police respond to home invasion in Cape Coral neighborhood The Cape Coral Police Department deployed police and forensics to a scene located on Southeast 5th Place.
FORT MYERS Advocates urge safety measures for retention ponds after boy drowns The tragic drowning of a little boy in Fort Myers is starting a conversation.
NAPLES Naples Winter Wine Festival kicks off Wine, music and making a difference! On Tuesday evening 40 couples joined together to kick off the 25th annual Naples Winter Wine Festival.
PUNTA GORDA Blue Angels returning for 2025 Florida International Air Show The Blue Angels will finally return for the first time in over 12 years to next year’s Florida International Air Show at Punta Gorda Airport.
Lee County Commissioners discuss LCSO budget and Sheriff Marceno federal investigation In light of recent investigations into Lee County Sheriff Carmine Marceno, a Lee County commissioner proposed a change at Tuesday’s commission meeting that would separate the county budget from the sheriff’s.
NORTH FORT MYERS North Fort Myers cheerleaders push for Nationals with community’s help The North Fort Myers Pop Warner cheer team has the talent to compete on the biggest stage but lacks the money.
Victim identified in Charlotte County shooting A victim has been identified after a shooting on Nasturtium Drive early Monday morning.
Advanced care for lung cancer patients in Lee County The outlook for lung cancer is typically not good, mostly because it’s often picked up in late stages. However, Lee Health hopes to change that trajectory by launching a new advanced care center focusing on lung disease.
CHARLOTTE PARK After the storm: Harbor Belle RV Resort faces a slow path to recovery Here on WINK News, we have told you about the devastation at the Harbor Belle RV Resort in Charlotte Park and how, for months, many people did not have power.
New K-9 honors fallen Fort Myers officer A Fort Myers police officer who made the ultimate sacrifice serving southwest Florida gets a unique honor.
WASHINGTON (AP) Trump considers DeSantis for the Pentagon with Hegseth under pressure over allegations: AP sources Pete Hegseth, Donald Trump’s Pentagon pick, was fighting to hold on to his Cabinet nomination amid growing questions Wednesday about his personal conduct as the president-elect’s team considers alternatives, including Florida Gov. Ron DeSantis.
COLLIER COUNTY 2 indicted in unrelated Collier County cases for fentanyl distribution death The State Attorney’s Office announced two unrelated indictment cases involving the distribution of fentanyl that led to death.
LEHIGH ACRES Lee County woman wins $1M playing Loteria Grande Scratch-Off game The Florida Lottery has announced a Lee County woman claimed a $1 million top prize from the Loteria Grande Scratch-Off game at Lottery Headquarters in Tallahassee.
NORTH FORT MYERS Caught on Camera: Lee County man arrested for assault after using saw-like weapon The Lee County Sheriff’s Office arrested a man who is accused of assault with a saw-like weapon.
THE WEATHER AUTHORITY Huge warm up as we head into the 70s this Wednesday The Weather Authority is tracking increased temperatures, as Wednesday afternoon highs are expected to be in the lower 70s.
CAPE CORAL Police respond to home invasion in Cape Coral neighborhood The Cape Coral Police Department deployed police and forensics to a scene located on Southeast 5th Place.
FORT MYERS Advocates urge safety measures for retention ponds after boy drowns The tragic drowning of a little boy in Fort Myers is starting a conversation.
NAPLES Naples Winter Wine Festival kicks off Wine, music and making a difference! On Tuesday evening 40 couples joined together to kick off the 25th annual Naples Winter Wine Festival.
PUNTA GORDA Blue Angels returning for 2025 Florida International Air Show The Blue Angels will finally return for the first time in over 12 years to next year’s Florida International Air Show at Punta Gorda Airport.
Lee County Commissioners discuss LCSO budget and Sheriff Marceno federal investigation In light of recent investigations into Lee County Sheriff Carmine Marceno, a Lee County commissioner proposed a change at Tuesday’s commission meeting that would separate the county budget from the sheriff’s.
NORTH FORT MYERS North Fort Myers cheerleaders push for Nationals with community’s help The North Fort Myers Pop Warner cheer team has the talent to compete on the biggest stage but lacks the money.
Victim identified in Charlotte County shooting A victim has been identified after a shooting on Nasturtium Drive early Monday morning.
Advanced care for lung cancer patients in Lee County The outlook for lung cancer is typically not good, mostly because it’s often picked up in late stages. However, Lee Health hopes to change that trajectory by launching a new advanced care center focusing on lung disease.
CHARLOTTE PARK After the storm: Harbor Belle RV Resort faces a slow path to recovery Here on WINK News, we have told you about the devastation at the Harbor Belle RV Resort in Charlotte Park and how, for months, many people did not have power.
New K-9 honors fallen Fort Myers officer A Fort Myers police officer who made the ultimate sacrifice serving southwest Florida gets a unique honor.
(SWEEPS FEED)- When you think about things you dread, how high on your list is waiting “on hold” with customer service? Or how about dealing with a phone maze of automated voice prompts? A recent survey found many people just hang up in frustration, but new, high tech assistance is popping up to help. Cara Maltz dreaded the thought of being stuck on hold with the cable company, “I get really aggravated.” So, instead, she decided to try this app, called Owner Listens. Maltz just looked up the company she was trying to reach and typed in her question. The app contacts businesses, relays customer messages and zaps their responses back to user’s phones. “Within two hours I got back a response, directly from the cable company. It was a long message that listed all of the details, answering all that I had asked.” Not waiting on hold to get answers is what experts say is contributing to a growing number of similar apps and websites. “The future of customer service is everything at your fingertips. People want things to be immediate,” said Adi Bittan with the Owner Listens app. Apps like Get Human, for example, can show you the most “immediate” way to work through a company’s automated phone maze to reach a live person. For those times you can’t get that live person, the Lucy phone app waits on hold for you and calls you back when the company answers. Even some big name businesses are using apps to communicate with customers. You can “instant message” some companies through Facebook’s messenger app. “The days of consumers getting all their problems taken care of by sitting on hold with a company are quickly fading,” said John Breyault with the National Consumers League. Consumer watchdogs say these apps can certainly help ease phone frustration- but like any other app you download, check out their ratings and privacy policies. “Familiarize yourself with how this app will make money off the information that you provide and then decide whether or not it’s an app that you feel comfortable using,” Breyault said. Maltz says she was comfortable using the app and got answers quickly, “It was the best experience I have had when it has come to customer service, it felt fulfilling for me.” Other apps we found, like the Best Buy app, let shoppers call, text or email a customer service rep while they’re in the store.