Some seeing improvements in unemployment application, still many unanswered questions

After weeks of dead ends for people trying to file for unemployment in Florida, the state announced major improvements with the system. But are they working?

The state has hired hundreds of people to help field calls and 72 servers were added to handle increased traffic for people filing for unemployment online.

But many of you are telling us so far, not much has improved.

Former hairstylist Lizzie Blouir applied for unemployment.

“Yesterday was the first day that I could request benefits,” she said.

Meanwhile, 70-year-old rideshare driver Robert Kantor can’t even get that far.

“I’ve only been able to do step one, get a claimant number. And then it goes dead on me,” he said.

We checked in with five viewers and some say they’ve now been able to get through, but not without a hassle.

“I know from everyone else that I work with and all the people I know who are doing this, it’s just been difficult and frustrating,” Blouir said.

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