12-year-old collecting donations for the needy during the holidaysFort Myers man facing homelessness before the holidays
NAPLES 12-year-old collecting donations for the needy during the holidays A 12-year-old Naples boy isn’t worried about what he’s getting for Christmas. Instead, he’s working on his 6th annual “Holiday Sock Drive.”
Fort Myers man facing homelessness before the holidays A 75-year-old man is on the brink of homelessness despite working over 80 hours a week.
NAPLES Adoptee uses non-profit to provide suitcases for foster children This holiday season, a Naples woman is on a mission to bring foster children something many take for granted: a suitcase filled with dignity.
MARCO ISLAND City of Marco Island discusses lead awareness during city council meeting The city of Marco Island sent out 4900 letters to residents warning them that their pipes could contain plastic or lead.
NAPLES The future of electric planes in Southwest Florida Features of living near an airport include persistent headache-inducing engine rumbles and foul-smelling jet fuel, but electric planes could play a part in the solution.
PORT CHARLOTTE Neighbors awaiting answers on Port Charlotte Beach Park repairs Neighbors said a contractor hired by the Florida Division of Emergency Management mishandled the boats at Port Charlotte Beach Park.
FGCU introduces new technology for cognitive health screenings Ten minutes. That’s all it takes for doctors to assess how well you remember, how quickly you learn things, and how your brain is working overall.
WINK Investigates: Disgraced contractor faces new lawsuits and allegations Paul Beattie, a disgraced home builder is back doing business but legal challenges continue as another one of his businesses gets sued. Former employees of Beattie speak out, only to WINK.
SWFL reacts to UNC hiring Bill Belichick Southwest Florida reacts to North Carolina hiring Bill Belichick as its new head football coach and how that could impact the decisions of local recruits.
SOUTHWEST FLORIDA Some Floridians want more alone time during the holidays The holidays are all about spending time with family and friends, but nearly half of Americans say they really want more alone time during the holiday.
LABELLE Hendry County rolls out cameras for school speed zones The Hendry County Sheriff’s Office has rolled out a new way of enforcing school zone speed limits by using cameras that will target drivers traveling over a certain speed in a school zone.
Aggressive driving concerns on the rise in Southwest Florida The arrest of a man who, the Lee County Sheriff’s Office said, killed a motorcyclist after crashing into him on purpose is raising concerns over aggressive driving in Southwest Florida.
SANIBEL Sanibel School students prepare for community Christmas performance The school that has had to claw and fight its way back more than once to reopen is getting the chance to celebrate.
FORT MYERS Rock For Equality: SWFL music scene to hold benefit concert for Palestine A two-venue, eight-band benefit concert is coming to Southwest Florida.
NAPLES Naples man sentenced in deadly bar shooting A man has been sentenced for a deadly shooting that took place at a Naples bar in March 2021.
NAPLES 12-year-old collecting donations for the needy during the holidays A 12-year-old Naples boy isn’t worried about what he’s getting for Christmas. Instead, he’s working on his 6th annual “Holiday Sock Drive.”
Fort Myers man facing homelessness before the holidays A 75-year-old man is on the brink of homelessness despite working over 80 hours a week.
NAPLES Adoptee uses non-profit to provide suitcases for foster children This holiday season, a Naples woman is on a mission to bring foster children something many take for granted: a suitcase filled with dignity.
MARCO ISLAND City of Marco Island discusses lead awareness during city council meeting The city of Marco Island sent out 4900 letters to residents warning them that their pipes could contain plastic or lead.
NAPLES The future of electric planes in Southwest Florida Features of living near an airport include persistent headache-inducing engine rumbles and foul-smelling jet fuel, but electric planes could play a part in the solution.
PORT CHARLOTTE Neighbors awaiting answers on Port Charlotte Beach Park repairs Neighbors said a contractor hired by the Florida Division of Emergency Management mishandled the boats at Port Charlotte Beach Park.
FGCU introduces new technology for cognitive health screenings Ten minutes. That’s all it takes for doctors to assess how well you remember, how quickly you learn things, and how your brain is working overall.
WINK Investigates: Disgraced contractor faces new lawsuits and allegations Paul Beattie, a disgraced home builder is back doing business but legal challenges continue as another one of his businesses gets sued. Former employees of Beattie speak out, only to WINK.
SWFL reacts to UNC hiring Bill Belichick Southwest Florida reacts to North Carolina hiring Bill Belichick as its new head football coach and how that could impact the decisions of local recruits.
SOUTHWEST FLORIDA Some Floridians want more alone time during the holidays The holidays are all about spending time with family and friends, but nearly half of Americans say they really want more alone time during the holiday.
LABELLE Hendry County rolls out cameras for school speed zones The Hendry County Sheriff’s Office has rolled out a new way of enforcing school zone speed limits by using cameras that will target drivers traveling over a certain speed in a school zone.
Aggressive driving concerns on the rise in Southwest Florida The arrest of a man who, the Lee County Sheriff’s Office said, killed a motorcyclist after crashing into him on purpose is raising concerns over aggressive driving in Southwest Florida.
SANIBEL Sanibel School students prepare for community Christmas performance The school that has had to claw and fight its way back more than once to reopen is getting the chance to celebrate.
FORT MYERS Rock For Equality: SWFL music scene to hold benefit concert for Palestine A two-venue, eight-band benefit concert is coming to Southwest Florida.
NAPLES Naples man sentenced in deadly bar shooting A man has been sentenced for a deadly shooting that took place at a Naples bar in March 2021.
Credit: DEO website. It’s deja vu. Complaints are rolling in again about the state’s unemployment website. One person tweeted, “got bounced out and looped, no exaggeration, 50-plus times.” Another said, “get halfway done then kicks me back to the screen before logging in. for 4 hours now.” Despite more people going back to work, problems with the website are not ending. The CONNECT system is experiencing higher than average wait times when trying to enter the system. You may be placed in the Virtual Waiting Room while other claimants access the system. If you need assistance, visit the RA Help Center. More here: https://t.co/679Q42mAUg — FloridaCommerce (@FLACommerce) June 3, 2021 “Utterly ridiculous.” It feels like we’ve been here before. “It’s been slow,” said Karrina Wood who has been unemployed since April 2020. “It took over an hour and a half. Even trying to talk on chat you’d get booted. It’s been bad, the site has been so bad.” The problems are reminiscent of last year, at the start of the pandemic, when so many people were forced to turn to unemployment benefits that it overwhelmed the system. That’s what unemployed people have to deal with today, again. “It’s just, it’s glitch after glitch,” Wood said. Now, Wood says she hasn’t been able to collect her benefits for more than nine weeks, in part because of an ID-verification issue. And this week, the CONNECT website won’t let her log on. “I would go and put in my social and stuff like that. And it would put me right back to the first page again. Now finally, when you would get logged in, then if you tried to click on anything else on your home screen, it would give you an error,” Wood said. And when Wood tried to use the online chat option for help, she waited behind 370 other people for three hours until it crashed. Friday, the DEO announced the chat is no longer available. Attention Claimants! The Reemployment Assistance Customer Service Center Chat feature is no longer available for use. If you need assistance with your claim, please call 1-833-FL-APPLY, or visit the Reemployment Assistance Help Center, here: https://t.co/djXeTooPfd — FloridaCommerce (@FLACommerce) June 4, 2021 Instead, DEO is telling people to call or use their automated Help Center which DEO says is still being updated with more features. All of the issues come at the same time that DEO is now requiring people to input their information on their job searches. The qualification was paused during the pandemic and only just now restarted. Leading up to the reinstatement of work searches, DEO Secretary Dane Eagle said CONNECT was prepared to take that on. “They’re already required to go in every two weeks and file their claims. And even though the job search requirements have been waived, those boxes were still there to be populated. So I don’t think there should be an issue,” Eagle said. Meanwhile, for people like Wood, the situation feels hopeless. “I thought this system was supposed to be fixed. And it just seems like it’s worse than what it was,” she said. Last month Eagle said many of the roughly 435 new people DEO plans to hire will work behind the scenes of the new help center. He also said the website isn’t perfect but it’s working better than last year. WINK News asked DEO why so many people are seeing issues with the website now, and a representative provided this statement a few days after this story aired: “The CONNECT system has experienced an increase in user traffic this past week. The Department continuously updates the CONNECT system capacity and how claimant traffic is distributed among servers. Claimants should begin to see better performance when accessing CONNECT. During times of heavy traffic, users may be placed in the CONNECT Virtual Waiting Room while other users access the system. If users need immediate assistance, please encourage your viewers to utilize the Reemployment Assistance Help Center, here. The Department remains committed and focused on making sure all eligible Floridians are paid the benefits they are owed and improving the Reemployment Assistance program. As part of the General Appropriations Act recently signed by the Governor, the Florida Legislature provided $92.4 million in state and federal funds for continued operations and to modernize the state’s unemployment system. This funding will allow DEO to provide a more user-friendly experience for claimants applying for Reemployment Assistance benefits. For more information on the Department’s roadmap to improving the Reemployment Assistance program, including the CONNECT system, please click here.”