Problems with unemployment system means canceled Christmas for mom, her kids

Reporter: Sara Girard Writer: Jackie Winchester
Published:
Charity Morris says she can’t get her kids any gifts this year after missing unemployment benefits and months of struggling to pay the bills. (Photo courtesy of Charity Morris)

A Florida mom is struggling to make ends meet at Christmastime thanks to Florida’s unemployment system.

Charity Morris of Lawtey, Florida, says she can’t get her kids any gifts this year after missing unemployment benefits and months of struggling to pay the bills.

She says she has tried everything she can to get it fixed, and now, it’s affecting her children.

“Just trying to keep my lights on and my kids fed. About the best I can do.”

Morris says she has started to sell things on eBay just to get by.

“You have to basically ask people for help, and I’m not one of those to do that. Never received unemployment in my life. This is the first time, you know. It’s hard.”

Out of work since March, she received unemployment benefits for a little while – until they suddenly stopped in August.

“They said that it’s under review due to the backdating process. And they see that I’ve done everything I’m supposed to do. I was like, what can we do to fix it?”

Despite her efforts, her account still says “suspended.”

“The times that you can get through to somebody, they tell you something different every time. Like 48 hours. They just try to get you off the phone.”

Missing that $125 a week, her two youngest kids, 5-year-old Emily and 14-year-old Kyle, have also made sacrifices.

“My kids haven’t gotten birthday presents. They haven’t gotten any Christmas.”

She says her credit is ruined, she has lost her only form of transportation and they’ve shut off her electricity twice.

“It’s by the grace of God and good people in my life that I’m even going.”

Holding onto the kindness of others when the holiday spirit is hard to find, Morris’ wish this year is for relief.

“Fix it, that’s all I can say.”

Morris says she used to work for herself, cleaning houses and doing maintenance, and finding a job in the pandemic hasn’t been easy.

If you’re struggling because of unemployment issues, email us at tips@winknews.com.


For ongoing updates and information on unemployment, follow WINK News Investigative Reporter Sara Girard on Twitter and Facebook.

She also updates the WINK News FAQ: Unemployment Resources page as information is received.

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