PUNTA GORDA Punta Gorda residents awaiting Gilchrist Park repairs The City of Punta Gorda has yet to complete repairs or remove the boats that remain stranded in Gilchrist Park after Hurricane Milton.
Unlocking Alzheimer’s mysteries Research shows that some older adults have signs of the disease in their brains after they die, even though they never had symptoms while they were alive. These cases could be key to developing new treatments.
IMMOKALEE 64-year-old drug dealer sentenced in Collier County A 64-year-old drug dealer has been sentenced in Collier County for possession and distribution of cocaine.
WINK NEWS Disaster tax relief bill passed after over 2 years After more than two years of uncertainty, victims of Hurricane Ian and other disasters are getting some financial relief.
Elevate Social Lounge opens Kava bar at University Village near FGCU For almost four years, Mitra 9 has marketed itself as the Budweiser of Kava, trying to make mainstream a growing trend of Kava-infused drinks that are said to help reduce anxiety.
ESTERO Funeral procession held for former Lee County firefighter Hundreds joined to pay their respects to a beloved firefighter who passed away in November.
FORT MYERS Will new developments along SR 82 cause traffic problems? New developments are coming to State Road 82 near the Forum, the biggest of which is Amazon’s new robotics fulfillment center.
SANIBEL 36th annual Sanibel Luminary Festival begins It’s the holiday season, and there are events galore across Southwest Florida this weekend. One of those events is the Sanibel Luminary Festival.
FORT MYERS FGCU student arrested, accused of making social media threat against university Florida Gulf Coast University police have arrested a student accused of sending a threat to the university through Snapchat.
SANIBEL Sanibel annual 10K/5K race begins this weekend Sanibel’s annual food programs, island-based social services and Helping Hands’ JOG N JAM 10K/5K race will close several roads this Saturday.
CAPE CORAL Teen accused of stealing vehicle from Cape Coral driveway A 16-year-old with a history of stealing cars has been arrested after allegedly stealing a vehicle from a Cape Coral driveway.
Tim Aten Knows: Work begins for new Publix at Wiggins and U.S. 41 Work began in late November to prepare for a Publix supermarket at the Gateway Shoppes at North Bay on the northwest corner of U.S. 41 and Wiggins Pass Road in North Naples.
BONITA SPRINGS Woman wanted for credit card theft in Bonita Springs Southwest Florida Crime Stoppers is seeking information on a woman wanted for credit card theft in Bonita Springs.
WINK NEWS Cold front brings stray showers this Friday afternoon and evening A cold front will bring in stray showers this Friday afternoon and evening with warmer temperatures in the upper 70s.
FORT MYERS House fire in downtown Fort Myers caused by smoking A house fire caused a massive scene overnight near downtown Fort Myers, with smoke visible from the home.
PUNTA GORDA Punta Gorda residents awaiting Gilchrist Park repairs The City of Punta Gorda has yet to complete repairs or remove the boats that remain stranded in Gilchrist Park after Hurricane Milton.
Unlocking Alzheimer’s mysteries Research shows that some older adults have signs of the disease in their brains after they die, even though they never had symptoms while they were alive. These cases could be key to developing new treatments.
IMMOKALEE 64-year-old drug dealer sentenced in Collier County A 64-year-old drug dealer has been sentenced in Collier County for possession and distribution of cocaine.
WINK NEWS Disaster tax relief bill passed after over 2 years After more than two years of uncertainty, victims of Hurricane Ian and other disasters are getting some financial relief.
Elevate Social Lounge opens Kava bar at University Village near FGCU For almost four years, Mitra 9 has marketed itself as the Budweiser of Kava, trying to make mainstream a growing trend of Kava-infused drinks that are said to help reduce anxiety.
ESTERO Funeral procession held for former Lee County firefighter Hundreds joined to pay their respects to a beloved firefighter who passed away in November.
FORT MYERS Will new developments along SR 82 cause traffic problems? New developments are coming to State Road 82 near the Forum, the biggest of which is Amazon’s new robotics fulfillment center.
SANIBEL 36th annual Sanibel Luminary Festival begins It’s the holiday season, and there are events galore across Southwest Florida this weekend. One of those events is the Sanibel Luminary Festival.
FORT MYERS FGCU student arrested, accused of making social media threat against university Florida Gulf Coast University police have arrested a student accused of sending a threat to the university through Snapchat.
SANIBEL Sanibel annual 10K/5K race begins this weekend Sanibel’s annual food programs, island-based social services and Helping Hands’ JOG N JAM 10K/5K race will close several roads this Saturday.
CAPE CORAL Teen accused of stealing vehicle from Cape Coral driveway A 16-year-old with a history of stealing cars has been arrested after allegedly stealing a vehicle from a Cape Coral driveway.
Tim Aten Knows: Work begins for new Publix at Wiggins and U.S. 41 Work began in late November to prepare for a Publix supermarket at the Gateway Shoppes at North Bay on the northwest corner of U.S. 41 and Wiggins Pass Road in North Naples.
BONITA SPRINGS Woman wanted for credit card theft in Bonita Springs Southwest Florida Crime Stoppers is seeking information on a woman wanted for credit card theft in Bonita Springs.
WINK NEWS Cold front brings stray showers this Friday afternoon and evening A cold front will bring in stray showers this Friday afternoon and evening with warmer temperatures in the upper 70s.
FORT MYERS House fire in downtown Fort Myers caused by smoking A house fire caused a massive scene overnight near downtown Fort Myers, with smoke visible from the home.
How many of you dread calling a company’s customer service line? You fear you’ll be trapped on hold with bad music, or have to try to work your way through seemingly impossible phone prompts. But we found now some big name businesses have a new, almost instant, high tech way of helping you. The goal: saving you time and money. When Carly Kirsch needed info on how to exchange a jacket she ordered instead of calling Lands’ End customer service, she texted them. “I clicked on the number, it prompted me for a text message, and I put in my issue and I started corresponding with the customer service person right away,” Kirsch says.. We found the number of companies offering this high-tech option is growing. “The companies I work with have found that their customers are more and more excited about not staying on hold. So they’ve been expanding the use of text messaging,” says customer service consultant and author Micah Solomon. From millennials to baby boomers the option to text a company is in digital demand. “Customers want the experience with the companies to be as similar to regular life as it can be, and in our regular lives we all know we message much more than we phone these days,” Solomon says. We tried texting retailers ourselves. We jumped online, got text numbers off companies’ websites—then fired off messages. Home Depot texted us which aisle garbage bags are in inside our local store. Office Depot confirmed via text that the local store had Gorilla Glue. Reps also emailed us that they launched text messaging so customers can receive assistance whether they are at home, in the office or on the go. Lowe’s sent us info about hardwood flooring right away. We also emailed the company about its program and officials told us that the company understands customers are busy and many would prefer to ask a question of resolve an issue without dedicating time to a phone call. Stouffer’s texted us how much protein is in their Five Cheese Lasagna. (Brand ambassadors are available 24/7.) And Mac Cosmetics texted us some lipstick insight and makeup tips. Solomon says,“You can do it on your own schedule; you can text a question then you can go pick up your kids in the carpool, and when you’re done driving, the answer may be ready for you.” Carly says she texted her way to an easy coat exchange, adding, “It got the job done very quickly and very accurately.” Before you text make sure you get the right number, right off the company’s website. Of course, don’t text and drive!