SWFL reacts to UNC hiring Bill Belichick Southwest Florida reacts to North Carolina hiring Bill Belichick as its new head football coach and how that could impact the decisions of local recruits.
SOUTHWEST FLORIDA Some Floridians want more alone time during the holidays The holidays are all about spending time with family and friends, but nearly half of Americans say they really want more alone time during the holiday.
LABELLE Hendry County rolls out cameras for school speed zones The Hendry County Sheriff’s Office has rolled out a new way of enforcing school zone speed limits by using cameras that will target drivers traveling over a certain speed in a school zone.
Aggressive driving concerns on the rise in Southwest Florida The arrest of a man who, the Lee County Sheriff’s Office said, killed a motorcyclist after crashing into him on purpose is raising concerns over aggressive driving in Southwest Florida.
SANIBEL Sanibel School students prepare for community Christmas performance The school that has had to claw and fight its way back more than once to reopen is getting the chance to celebrate.
FORT MYERS Rock For Equality: SWFL music scene to hold benefit concert for Palestine A two-venue, eight-band benefit concert is coming to Southwest Florida.
NAPLES Naples man sentenced in deadly bar shooting A man has been sentenced for a deadly shooting that took place at a Naples bar in March 2021.
New ovarian cancer treatments Ovarian cancer is a problematic disease because of symptoms such as nausea, bloating and diarrhea.
Largest Lee County land deal closes, $100M for 1,745 acres in northwest Cape Coral The most lucrative land deal in Lee County history just closed at a price of $100 million for 1,745 acres in northwest Cape Coral, where building up to 3,500 homes and commercial property to support it has been in the planning stages for almost two years.
CHARLOTTE HARBOR Crash between RV and semi temporarily shuts down NB lanes of U.S. 41 in Charlotte A major collision near Sunseeker Resort in Charlotte County temporarily closed all northbound lanes of U.S. 41, according to the Charlotte County Sherriff’s Office.
FORT MYERS Apple AirPods lead LCSO to an arrest; over $100,000 worth of stolen items recovered Through the use of Apple Airpods, the Lee County Sheriff’s Office was able to locate nearly $100,000 worth of stolen items, leading to an arrest.
CAPE CORAL Cape Coral officials approve replacement funding for hurricane-damaged stop signs The Cape Coral City Council has approved funding to replace stop signs damaged during Hurricane Milton, resulting in an emergency purchase.
Holiday events happening in Southwest Florida Southwest Florida is embracing the holiday spirit with a variety of festive events this Christmas season.
Collier man accused of supplying fentanyl-laced pills, enough to kill 531,500 people The Collier County Sheriff’s Office has arrested a man accused of supplying more than 10,000 fentanyl-laced pills disguised as prescription painkillers.
CAPE CORAL Cape Coral council supports construction of I-75 interchange into city The Cape Coral City Council has approved a resolution requesting support from Lee and Charlotte counties to prioritize state and federal funding for the Interstate 75 Interchange at Slater Road.
SWFL reacts to UNC hiring Bill Belichick Southwest Florida reacts to North Carolina hiring Bill Belichick as its new head football coach and how that could impact the decisions of local recruits.
SOUTHWEST FLORIDA Some Floridians want more alone time during the holidays The holidays are all about spending time with family and friends, but nearly half of Americans say they really want more alone time during the holiday.
LABELLE Hendry County rolls out cameras for school speed zones The Hendry County Sheriff’s Office has rolled out a new way of enforcing school zone speed limits by using cameras that will target drivers traveling over a certain speed in a school zone.
Aggressive driving concerns on the rise in Southwest Florida The arrest of a man who, the Lee County Sheriff’s Office said, killed a motorcyclist after crashing into him on purpose is raising concerns over aggressive driving in Southwest Florida.
SANIBEL Sanibel School students prepare for community Christmas performance The school that has had to claw and fight its way back more than once to reopen is getting the chance to celebrate.
FORT MYERS Rock For Equality: SWFL music scene to hold benefit concert for Palestine A two-venue, eight-band benefit concert is coming to Southwest Florida.
NAPLES Naples man sentenced in deadly bar shooting A man has been sentenced for a deadly shooting that took place at a Naples bar in March 2021.
New ovarian cancer treatments Ovarian cancer is a problematic disease because of symptoms such as nausea, bloating and diarrhea.
Largest Lee County land deal closes, $100M for 1,745 acres in northwest Cape Coral The most lucrative land deal in Lee County history just closed at a price of $100 million for 1,745 acres in northwest Cape Coral, where building up to 3,500 homes and commercial property to support it has been in the planning stages for almost two years.
CHARLOTTE HARBOR Crash between RV and semi temporarily shuts down NB lanes of U.S. 41 in Charlotte A major collision near Sunseeker Resort in Charlotte County temporarily closed all northbound lanes of U.S. 41, according to the Charlotte County Sherriff’s Office.
FORT MYERS Apple AirPods lead LCSO to an arrest; over $100,000 worth of stolen items recovered Through the use of Apple Airpods, the Lee County Sheriff’s Office was able to locate nearly $100,000 worth of stolen items, leading to an arrest.
CAPE CORAL Cape Coral officials approve replacement funding for hurricane-damaged stop signs The Cape Coral City Council has approved funding to replace stop signs damaged during Hurricane Milton, resulting in an emergency purchase.
Holiday events happening in Southwest Florida Southwest Florida is embracing the holiday spirit with a variety of festive events this Christmas season.
Collier man accused of supplying fentanyl-laced pills, enough to kill 531,500 people The Collier County Sheriff’s Office has arrested a man accused of supplying more than 10,000 fentanyl-laced pills disguised as prescription painkillers.
CAPE CORAL Cape Coral council supports construction of I-75 interchange into city The Cape Coral City Council has approved a resolution requesting support from Lee and Charlotte counties to prioritize state and federal funding for the Interstate 75 Interchange at Slater Road.
How many of you dread calling a company’s customer service line? You fear you’ll be trapped on hold with bad music, or have to try to work your way through seemingly impossible phone prompts. But we found now some big name businesses have a new, almost instant, high tech way of helping you. The goal: saving you time and money. When Carly Kirsch needed info on how to exchange a jacket she ordered instead of calling Lands’ End customer service, she texted them. “I clicked on the number, it prompted me for a text message, and I put in my issue and I started corresponding with the customer service person right away,” Kirsch says.. We found the number of companies offering this high-tech option is growing. “The companies I work with have found that their customers are more and more excited about not staying on hold. So they’ve been expanding the use of text messaging,” says customer service consultant and author Micah Solomon. From millennials to baby boomers the option to text a company is in digital demand. “Customers want the experience with the companies to be as similar to regular life as it can be, and in our regular lives we all know we message much more than we phone these days,” Solomon says. We tried texting retailers ourselves. We jumped online, got text numbers off companies’ websites—then fired off messages. Home Depot texted us which aisle garbage bags are in inside our local store. Office Depot confirmed via text that the local store had Gorilla Glue. Reps also emailed us that they launched text messaging so customers can receive assistance whether they are at home, in the office or on the go. Lowe’s sent us info about hardwood flooring right away. We also emailed the company about its program and officials told us that the company understands customers are busy and many would prefer to ask a question of resolve an issue without dedicating time to a phone call. Stouffer’s texted us how much protein is in their Five Cheese Lasagna. (Brand ambassadors are available 24/7.) And Mac Cosmetics texted us some lipstick insight and makeup tips. Solomon says,“You can do it on your own schedule; you can text a question then you can go pick up your kids in the carpool, and when you’re done driving, the answer may be ready for you.” Carly says she texted her way to an easy coat exchange, adding, “It got the job done very quickly and very accurately.” Before you text make sure you get the right number, right off the company’s website. Of course, don’t text and drive!