Lehigh Acres couple’s mail withheld for months without notice

A bag containing four months worth of mail never made it to the home of a Lehigh Acres couple.

Brooklynn Baulf and Samuel Diaz received a letter from the United States Postal Service in September stating their mailbox wasn’t in compliance of regulations.

“It kind of wobbled a little bit, we got that fixed,” Baulf said.

While the couple thought they fixed the issue, they began receiving less and less mail without any notice.

After reaching out to their neighborhood post office, a supervisor called them back and notified them their mailbox was still not in compliance.

The couple then discovered their mail had been stockpiled at the post office for months.

“Honestly, as I started going through all the mail I was livid,” Baulf said. “Things about my house, my mortgage, our internet. It just keeps going and so much of this was important information that we did need.”

The mailbox must be 42 inches high and at least 18 inches from the road.

“If you come under here it is actually exactly 42 inches from the ground to the bottom of the mailbox,” Baulf said.

WINK News reached out to the post office, but they refused to answer questions as to why the couple still got only some of their mail.

“Kind of irritating you know, we’ve been waiting for things and they’ve just not been delivering it,” Diaz said.

Anyone having trouble with their mail or the postal service can file a complaint here.